Terms of Service

Last updated: 15 June 2026

1. Agreement to Terms

By accessing or using TotSpot, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

TotSpot is a platform that helps parents discover family-friendly venues in London. We provide information about cafes, pubs, and restaurants that cater to families with young children.

3. User Accounts

To access certain features, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorised access
  • Accept responsibility for all activities under your account

4. User Content

When you submit reviews, photos, or other content to TotSpot, you:

  • Retain ownership of your content
  • Grant us a licence to use, display, and distribute your content
  • Confirm that your content does not infringe on others' rights
  • Agree not to post harmful, offensive, or misleading content

5. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Post false, misleading, or defamatory content
  • Harass, abuse, or harm other users
  • Attempt to gain unauthorised access to our systems
  • Interfere with the proper functioning of the service
  • Scrape or collect data without permission

6. Venue Information

While we strive to provide accurate information about venues, we cannot guarantee the accuracy, completeness, or reliability of any venue details. We recommend contacting venues directly to confirm information before visiting.

7. Intellectual Property

The TotSpot name, logo, and all related content are protected by intellectual property laws. You may not use our branding without prior written consent.

8. Limitation of Liability

TotSpot is provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of the service, including but not limited to direct, indirect, incidental, or consequential damages.

9. Termination

We reserve the right to suspend or terminate your account if you violate these terms. You may also delete your account at any time through your account settings.

10. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes via email or through the service. Continued use after changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms of Service, please contact us through the app.