Privacy Policy
Last updated: 15 June 2026
1. Introduction
TotSpot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
When you create an account, we may collect:
- Name and email address
- Profile information (optional)
- Location data (with your consent)
Usage Information
We automatically collect certain information when you use TotSpot, including:
- Device and browser information
- IP address and location data
- Pages visited and features used
- Search queries and venue interactions
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Personalise your experience
- Send you relevant notifications and updates
- Respond to your enquiries and support requests
- Analyse usage patterns to improve TotSpot
- Ensure the security of our platform
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our platform
- Analytics providers (such as Google Analytics)
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
7. Cookies
We use cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through the app.